Washington Mutual
Contact Us

Providian Credit Card Accounts
Questions about your account? Please select from the customer service choices below.

Mail
Phone
Online

Payment Addresses
Attn: Providian Payments
P.O. Box 660548
Dallas, TX 75266-0548

(Overnight Payments)
Attn: Providian Payments
1100 East Arbrook Blvd.
Arlington, TX 76014-3314

General Correspondence
Attn: Customer Service
P.O. Box 660509
Dallas, TX 75266-0509

Toll-Free Inside U.S.
800-356-0011

Outside U.S.
817-276-7949

Lost or Stolen Card
800-356-0011

Web Site
Log in at Providian.com to check your balance, make a payment, view recent transactions, and more.

E-mail
To contact us via e-mail, please log in to our secure customer service Web site and use the free message center in the “Customer Service” section.


Contact Information
Are you a media representative, prospective employee, or potential investor? Would you like to learn more about Washington Mutual Card Services? Get the information you need by contacting us at the appropriate address below.

Media Relations
For media inquiries related to Washington Mutual
Card Services:

Attn: Alan Elias
201 Mission Street
San Francisco, CA 94105
Phone: 415-278-4189

For all corporate media inquiries related to Washington Mutual: Washington Mutual Media Hotline Phone: 800-228-9268
newsroom@wamu.net


Vendor Calls/Inquiries
wmcs.cvmdepartment@wamu.net, or 415-278-4555 Option #3
Investor Relations
1201 Third Avenue
WMT2140
Seattle, WA 98101
Phone: 206-461-3187
Fax: 206-490-2447


Former Providian Deposit Accounts
Contact Washington Mutual at:
P.O. Box 1165
Northridge, CA 91328-1165
Phone: 800-788-7000


Former Providian Home Loan Accounts
P.O. Box 9120
Pleasanton, CA 94566
Phone: 800-356-0011
Community Giving
WaMu Corporate Giving
www.wamu.com/corporategiving
Attn: Luis H. Sanchez
800-877-3213


Career Opportunities
Visit us at www.wamu.com/jobs
 
Deposits are FDIC Insured.
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